Frequently Asked Questions

Alexander Crest Construction is a general contractor based in Columbus serving Central Ohio. Our main focus is renovation and maintenance for apartment and multifamily properties, followed by commercial tenant improvements and renovations. We also take on residential remodeling projects.

Most of our work is for multifamily property owners, property managers, asset managers and apartment communities. We also work with commercial property owners and tenants on build-outs and renovations, and with homeowners on remodeling projects.

Yes. Alexander Crest has an in-house production team and self-performs most of its production work, which gives us more control over schedule, quality and cost. When a project needs a specialty trade, we coordinate it as part of the job.

We're based in Columbus and work throughout Central Ohio. See our Service Areas page for the counties and communities we cover most often.

Tell us a little about your project through the contact form or by phone, and we'll get back to you within 24 hours. Next is usually a jobsite walk or scope review meeting, so we can understand the work before we price it.

Our best fit is multifamily renovation and maintenance, commercial tenant improvements and renovations, and small to medium-size residential projects (examples include: kitchen/bath remodel, finished basements, decks, new garages, small additions). If you aren't sure where your project falls, send us a short description and we'll let you know whether we're the right team for it.

We handle full and partial apartment renovations, unit turns, common-area improvements, and ongoing property maintenance. Our exterior services include roof and gutter maintenance, siding, downspouts, drainage systems, sidewalks, walkways, asphalt, concrete, fencing, retaining walls, patios, pergolas, ancillary structures, and community amenities.

Our goal is to help property owners and managers maintain safe, functional, and attractive communities while protecting their investments, improving resident satisfaction, reducing long-term maintenance costs, and ultimately increasing property value and revenue for our clients and partners.

Yes. Our apartment renovation team works with property managers and owners to make unit turnover or move-outs simpler. Scope can range from quick updates like carpet and paint to full unit renovations, so units are ready to lease with high-quality finishes.

Yes. Property managers are among our most important partners, and we work closely with on-site property staff throughout the year. That coordination keeps renovations and maintenance running smoothly around the community's day-to-day operations.

We regularly work alongside property staff at active apartment communities and plan the work around resident access, scheduling and building operations. If your project involves occupied units, we'll walk through the approach with you during the scope review and identify a strategy to minimize tenant disruption.

Yes. Multifamily work is our core focus, and our team has managed a high volume of unit renovations, common-area refreshes and exterior projects. For multi-property or portfolio-wide programs, we'll talk through scheduling, staffing and reporting with you up front.

Yes. In addition to individual unit renovations, we manage property-wide capital improvements, including roofing, gutters, sidewalks, walkways, exterior upgrades, common-area renovations, and community amenity enhancements. Our business development team also brings experience in multifamily capital expenditure (CapEx) planning, helping property owners and managers evaluate project priorities, plan improvements, and make strategic investments that protect property value, enhance resident satisfaction, and support long-term revenue growth.

Yes. Common-area improvements are part of our multifamily services, including clubhouse refreshes. Updated shared spaces help a community feel cared for and compete for residents.

Yes. Along with renovations, we provide ongoing building maintenance to keep properties safe, functional and appealing. That includes exterior maintenance such as roofs, gutters, walkways and community amenities, coordinated with your property staff year-round.

Each project has a dedicated Project Manager, and we provide weekly Job Summary Reports along with weekly jobsite meetings and photos. We also communicate critical milestones and any decisions that could affect the schedule, so there are no surprises.

Yes. Our Business Development Director's background is in multifamily asset repositioning and capital expenditure strategy. That helps us plan renovation scopes that support a property's performance goals, not just its punch list.

Our commercial work centers on tenant finish and tenant improvement projects, including interior build-outs, space reconfigurations, and upgrades to finishes, fixtures and systems. We manage each project from planning through the final walk-through.

A tenant improvement customizes a commercial space for an incoming or existing tenant. That might mean building out an empty suite, reconfiguring a floor plan, or upgrading finishes and fixtures so the space fits the business's brand and operations.

Yes. We work with new and existing tenants on their spaces and can coordinate with building owners and landlords on suites being prepared for lease. Tell us who's leading the project and we'll set up communication to match.

Yes. Office reconfiguration is a common tenant improvement project for us. We coordinate layout and space planning through our trusted network of design partners, then manage the reconfiguration from planning through construction. Our partners specialize in designing functional, efficient office spaces tailored to how your team actually works, and we handle the building work from start to finish.

Yes. Our tenant finish work includes building out new retail stores. Each project is tailored to the business's brand and operational needs, from planning to the final walk-through.

Yes. We specialize in the ground-up construction of garages, pool houses, trash enclosures, and other ancillary or secondary structures for multifamily, commercial, and residential properties. Our team brings extensive ground-up construction experience to these projects. While large-scale new building construction is not our primary focus, we welcome the opportunity to discuss your project and determine whether it aligns with our expertise and capabilities.

We develop a construction strategy tailored to your business operations, often using a phased approach to minimize disruptions. Before construction begins, we establish a clear project schedule and communicate key milestones, decisions, and potential impacts on daily operations. Regular jobsite meetings, typically held weekly, keep everyone informed and aligned throughout the project, so you know what to expect and when.

We remodel existing homes, including kitchen and bathroom renovations, basement finishing, room additions and whole-home updates. We manage the project from design to completion, so the experience stays organized and low-stress.

Yes. Basement finishing is one of the remodeling services we offer. It's a practical way to add living space without changing the home's footprint.

Yes. We work closely with homeowners and with architects, designers or space planners as needed. Making key decisions early leads to a smoother construction process.

Yes. Room additions are among the residential projects we take on, along with larger whole-home updates. We'll start with a walk-through of your home and talk through your goals before pricing the work.

We emphasize careful planning, clear communication, and collaboration from the beginning, knowing that making key decisions early helps minimize interruptions once construction begins. Our team takes extra care to separate active construction areas from your living spaces, using protective coverings, secure plastic barriers, and dust containment measures to help keep your home clean, safe, and functional throughout the project. We understand that many of our clients continue living in their homes during renovations, often with children and pets. Our crews take pride in maintaining organized work areas, respecting your family's routines, and minimizing disruptions so you can remain as comfortable as possible while we bring your vision to life.

Alexander Crest is a general contractor. We manage complete projects, from planning and pricing through construction and the final punch walk (end/blue tapping things), while our in-house production team performs much of the trade work.

In most cases, yes. We coordinate the skilled trades a project needs and self-perform much of the work with our own production team. That means one point of contact and one schedule instead of juggling separate vendors.

Our trade services include excavation, footer, block, concrete, demolition, framing, window installation, siding, roofing, gutters and downspouts, masonry, drywall, painting, trim and cabinetry installation, tile and flooring. On commercial projects we also handle mechanical rough-in and finish for plumbing, HVAC and electrical.

Yes. Roofing, siding, and gutters and downspouts are part of our trade services. For apartment communities we also manage ongoing exterior maintenance, including roofs, gutters and walkways.

Yes. Our team handles drywall installation, repair and finishing, painting, trim, cabinetry, tile, flooring, and accessory and hardware installation. These finishes are central to our unit renovations, tenant build-outs and remodels.

We work alongside trusted architects and designers and guide your project from concept through construction and completion. Through years of experience in the construction industry, we've developed a trusted network of architects, designers, and space planners who can help bring your vision to life. We collaborate with these professionals to ensure the design aligns with your goals, budget, and construction requirements. Wherever you are in the planning process, our team can help connect you with the right professionals and guide you through the next steps.

Yes. Our trade services include demolition, excavation, and footer and foundation work. That lets us take on projects that start with significant tear-out or new structural work.

We start with a jobsite walk or scope review, then plan a construction strategy and present a price. Once the contract is signed and the deposit is received, we start quickly and stay on the job each day until it's done. Weekly reports and meetings keep you informed, and a final punch walk confirms the work meets your expectations.

Most projects begin with a jobsite walk or scope review meeting so we can see the conditions and understand your goals. We then build the plan and present a price for your approval.

There are no surprises in billing. You'll always know what you're paying for, and any increase in scope is authorized by you before it moves forward.

Yes. Our workmanship is guaranteed for one year. If anything isn't satisfactory, we'll come back to repair or touch it up.

Once the project scope, pricing, and contract are approved, an initial deposit allows us to begin scheduling and preparing for construction. As work progresses, invoices are issued according to the payment terms outlined in your agreement. We believe in clear communication and transparent billing, so you'll understand when payments are due and what each invoice covers. Any changes to the original scope are discussed and approved before additional work proceeds, helping you stay informed and in control of your project budget.

Our in-house production team gives us control over speed, quality and cost, and a dedicated Project Manager stays with you throughout. We're guided by integrity, respect, professionalism and continuous improvement, which in practice means doing what we say, responding promptly and communicating clearly.

We serve Columbus and Central Ohio, including Franklin, Delaware, Fairfield, Licking, Pickaway, Union, and Madison counties.

Communities we work in include Columbus, Bexley, German Village, Dublin, Hilliard, Westerville, Worthington, Upper Arlington, Gahanna, New Albany, Grove City, Reynoldsburg, Canal Winchester, Powell, Lewis Center, Delaware, Pickerington, Lancaster, Newark, Pataskala, and Marysville.

Don't see your city listed? Explore our full list of service areas or contact our team to discuss your project.

Our home base is Columbus and Central Ohio. Larger multifamily and commercial projects outside the immediate area may be considered case by case, so reach out with the location and scope.

Tell us a little about your project and we'll get back to you within 24 hours. Calls and online inquiries are tracked, so your request won't get lost.

Our office hours are Monday through Friday, 8:00 AM to 5:00 PM. We're closed Sunday. You can still send an inquiry or leave a message anytime, and we'll follow up during business hours.

Absolutely. We make it easy to reach us 24/7. When you call our office, you'll be connected with a member of our team first. If we're unavailable, whether after business hours or because we're out working on a jobsite, our phone assistant is available to take your call, answer basic questions, and collect information about your project.

You can also contact us anytime through our website's Start Your Project form or chat feature. When you complete the form or speak with our phone assistant, someone on our team receives a text message and email with your contact information and the details you've shared.

We know your time is valuable, so you can reach us quickly and get clear answers the first time. Whether we're in the office or out on a project, we want to make it easy to get in touch. We'll follow up as soon as we can, typically by the next business day. If something is urgent, please let us know when you reach out.

It helps to share your name, contact information, the property address, the type of project, a rough budget if you have one, and a short description of the work. Photos are welcome but not required. We'll take it from there, usually with a jobsite walk or scope review.